Every Foldova order is backed by our 30-day money-back guarantee. If you're not happy, email support@foldova.com within 30 days of delivery to start a return.
- Items should be unused and in resellable condition with original packaging.
- Change-of-mind return postage is the customer's; damaged, defective, or incorrect items are covered in full — including return shipping.
- Refunds issue to the original payment method within 5–10 business days of us receiving/approving the return.
- Original shipping is non-refundable except where the order was damaged, defective, or incorrect.
Damaged, defective, wrong, or lost order? Email within 48 hours of delivery with a photo and your order number and we'll replace or refund in full. Questions? support@foldova.com.
General information, not legal advice.